A homeowner's photos get a reply in your name tonight. The quote waits for your yes in the morning.
Your colours on your own app. Otto in orange, doing the rounds inside it. Try the yes.
Your Glass Co.
7:05 am Example
Morning. A measure booked overnight, and a quote for your yes.
The Moreau shower enclosure quote, drafted from yesterday's measure and your price list, with the deposit before the glass is ordered.
Frameless, 10 mm, brushed nickel. Total and deposit on the quote; price held 30 days. Flagged: hardware went up since your last order.
8:30 am
The measure goes straight into the quote. You check the price and tap yes from the truck.
Thursday
The homeowner knows when you're coming, and the invoice goes out when you leave.
A cracked patio door, from the photos at night to the invoice. Who does each part, and what it looks like.
Who does what:OttoYouOur team
Customer: 9:14 pmHi, the glass in our patio door cracked. Photos attached.
Your Glass Co.: Thanks for the photos. Could you send the address, one photo with a tape across the opening and one of the stamp in the glass corner? And is it an insurance claim?
A unit you'd ballpark from that: a price range waits for your yes in the morning. If not, Otto offers two times for a measure.
A homeowner sends photos of a cracked patio door. Otto answers in your name and asks for what you need to price it.
Measure, Thursday 8:30
Your crew measures up and snaps the opening and the frame. That's the only typing anyone does.
Quote draft: patio door
Otto drafts the quote from your price list and the glass costs you last entered.
Patio door replacement
You check the price and tap yes. Nothing with a price goes out before that.
After the deposit
When the deposit's in, Otto drafts the supplier order for your yes, and carries the job through to the invoice.
Set up with you
Our team reads what Otto sends, and answers for it.
Every step of a glass job lives in one place you own, and Otto carries the job from each step to the next. Anything with a price, and every order to your supplier, waits for your yes.
Otto books the time
Otto keeps it with the job
Otto drafts the order
Otto offers install times
Otto tells the customer
Otto sends the reminders
When glass is late, the customer hears the new date in your name before they have to ask. When a unit arrives wrong or breaks on install, the remake goes on the same job: reorder for your yes, a new install time, the same invoice. And the warranty date is on the job from the day it's installed.
Alberta’s rules and numbers, each with its source.
Calgary's hailstorm of 5 August 2024 is now put at $3.25 billion in insured damage. After a storm like that, the photos come in faster than anyone can quote them.
More than 130,000 claims, and nearly 60,000 homes in the Calgary area hit.
Two good routes. Which fits depends on who'll run it, and on what wears you out.
Built for glass shops: quotes that carry hardware markups and install fees, 3D renders for showers and railings, and purchase orders to your suppliers.
The better buy if your work is mostly custom flat glass and someone in your office will run it.
Photos answered with a range or two measure times, the glass-cost flag, the deposit before ordering, the supplier order, remakes on the same job, the warranty date.
For when what wears you out is the evening photos, the follow-ups and the invoices.
Tell us how a week at your glass and glazing business really goes. We'll tell you what we'd build, and what we wouldn't.
Free, and about 30 minutes.
Book a fit callOr call 1-888-808-0310
