First snow. No phone meltdown.

Stored-tire customers got their changeover times a week before the weather turned. The bays fill in order, and the counter stays clear.

Your morning, at your Tire Co.

Your colours on your own app. Otto in orange, doing the rounds inside it. Try the yes.

Your Tire Co.

7:00 am Example

Morning. Snow by Friday; changeovers are filling.

Done overnight

  • Booked 14 changeovers from last night's texts.
  • Pulled the stored sets for this morning's first six.

Waiting for your yes

  • Open Saturday morning for changeovers and text the waitlist?

October

Every stored set has a time.

Customers pick a slot from a text in your name. Nobody waits on hold.

3:40 pm

Ready for pickup, and they know.

The text goes out when the car's done, with the invoice attached.

One job, start to finish

One stored-tire customer, from the October reminder to the car ready to pick up.

Who does what:OttoYouOur team

  1. Early October, the reminder

    Otto
    Your Tire Co.

    Your Tire Co.: Your winter tires are in storage with us. Changeover times: Saturday 8:00, Saturday 9:30 or Monday 4:00.

    Customer: Saturday at 8, please.

    Only times your bays can take.

    Stored-tire customers get a reminder in your shop's name, with times that match your real bay capacity.

  2. Saturday, 8 am, the swap

    You

    Bay 2, 8:00

    • Winter tires on
    • Front pads close to worn

    Your tech does the swap and notes the front brake pads are close to worn.

  3. The estimate, drafted

    Otto

    Estimate draft: front pads

    • The work
    • Your labour rate and the parts price
    • The total

    Otto drafts it from your labour rates and the parts price your service writer entered.

  4. The yes, on record

    You
    Your Tire Co.

    Your Tire Co.: Your estimate for front brake pads is attached. Reply YES to go ahead.

    Customer: YES

    The record keeps who said yes, when, and how.

    Your service writer checks it and sends it. The customer says yes by text.

  5. Your car is ready

    Otto
    Your Tire Co.

    Your Tire Co.: Your car is ready. Here's your invoice, with a link to pay.

    Stored-tire record updated for spring.

    The invoice and a payment link go out, so the counter stays clear, and the tire record updates for spring.

  6. Behind it, our team

    Our team

    Set up with you

    • Your labour rates
    • Your estimate wording
    • What Otto sends, read by our team

    Our team set up your rates and estimate wording with you, reads what Otto sends, and answers for it.

Off-the-shelf tire and auto software, or one system built for you?

Shop software already does the bay well. If the bay and the counter are what you need run better, one of these is the better buy.

Tekmetric

Sends inspections and estimates by text for approval, and says it supports shops across the U.S. and Canada.

A fit for running the bay and the counter.

Protractor

Covers scheduling, inspections, estimates, parts and payments for single and multi-location shops.

A fit for one shop or several.

Built and run around it

The changeover rush, the booking page and the texts in your shop's name.

What we build and run around the shop software you keep.

Your week, moment by moment

Book a fit call.

Tell us how a week at your tire and auto business really goes. We'll tell you what we'd build, and what we wouldn't.

Free, and about 30 minutes.

Book a fit call

Or call 1-888-808-0310